Shipping & Returns
Shipping: Under the Canopy offers free domestic US ground shipping on all orders over $59. Domestic customers also have the ability to pay an additional fee for 1 or 2-day shipping. Orders typically ship within 24 business hours. Orders received over the weekend or on a company holiday will be processed for shipment within the first 24 business hours upon return. All shipments are properly insured at no additional cost to customers.
Returns: We stand behind the quality of all of our products and want you to be fully satisfied with every item that you purchase from Under the Canopy. If you are not fully satisfied with an item you purchased, you may return the item within 30 days for a full refund of the purchase price minus any shipping and handling that may have been charged.
Exchanges: Love your sheets but fallen in love with another color? We are more than happy to exchange your item for another of equal value. We do not accept exchange requests after 30 days.
Replacements: If any of your items arrive damaged, we are more than happy to replace them within 30 days of your order. If your items become damaged after for any external reason, we cannot accept your items for a replacement, exchange, or refund.
*Under the Canopy only ships within the continental United States. Customers must provide a street address—we do not ship to PO Boxes or military bases.
*All purchases on CLOSEOUT items are final sale. No refunds, returns, or exchanges.
To initiate a return, please send an email to firstname.lastname@example.org that includes your order number, the condition of the product, and reason for return.