Shipping: Under the Canopy is offering free domestic US ground shipping on all orders until the end of April. Domestic customers also have the ability to pay an additional fee for 1 or 2-day shipping. Orders typically ship within 24 business hours. Orders placed after 1 PM EST will be sent out the following day. Orders received over the weekend or on a company holiday will be processed for shipment within 24 business hours upon return. All shipments are properly insured at no additional cost to customers.
Returns: We stand behind the quality of all of our products, and want you to be fully satisfied with every item that you purchase online from Under the Canopy. If you are not fully satisfied with an item you purchased, you may return the item within 90 days* for a full refund of the purchase price minus any shipping and handling that may have been charged.
*Only applicable on new orders placed from March 1st thru April 30th. Everything prior is subject to our 30 day return policy.
*All purchases on CLOSEOUT items are final sale. No refunds, returns, or exchanges.
To initiate a return, please send an email to firstname.lastname@example.org that includes your order number, the condition of the product, and reason for return.