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Under the Canopy Rewards

Welcome to the Comfort Zone

For every dollar spent, you can earn points to redeem for cash rewards on future purchases. Plus, you’ll get access to birthday gifts, exclusive events, and more.

Make Yourself at Home

Make a purchase and get 5 points for every dollar spent

FAQ
How do I become a member?
Anyone who creates an account with us is automatically enrolled in the program and will begin earning points immediately – including points just for signing up!
Who can become a member?
All U.S. Residents with a valid email address can become a member. Orders will only be shipped to U.S.Residents, as we currently do not ship internationally. Please refer to our main FAQ page for additional questions on shipping.
How do I earn points?
Log into your account to earn points with every purchase! Plus, earn even more points when you engage with our brand through different activities.
How many points do I earn per purchase?
Earn 5 points for every $1 spent while logged into your account. ​​
How do I Refer a Friend?
All you need to do is login to your account, go to the rewards page, and click “refer a friend”. You will be able to copy the referral code and share with your friends via email, SMS, or social. Once your friend places their order of $85 or more with your referral code, you will receive 500 points in your account (redeemable for a $5 reward!).
Are there exclusions to what I can earn points on?
Yes, but not many! Rewards points can be earned only on net purchases, excluding embroidery, shipping and tax.
Can I redeem a reward without purchasing anything?
At this time you must have a minimum purchase price of $1 to redeem any reward.
Do my points expire?
Points are valid for 12 months from the date of the last qualifying purchase. Each qualifying purchase will automatically extend the expiration date of all unused points in the client’s Loyalty account for 12 months from the month of the qualifying purchase. If the account has no qualifying purchase activity within a 12-month period, all points in the account will expire.
What do the 'approved', 'pending' and 'canceled' statuses mean?
Approved: These points can be redeemed on rewards immediately
Pending: These points need to be verified before you can redeem them. This typically applies to purchases and referrals
Canceled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to canceled)
What happened to my points from the previous rewards program?
We're so grateful for our valued customers. If you had points from our previous program, we sent you an email with dollar rewards towards your next purchase. If you have any questions about this, please reach out to hello@underthecanopy.com!