Shipping & Returns
ShippingWhen should I order to arrive for Valentine's Day?
|For Guaranteed delivery by 2/14||Order by|
|Standard US Shipping||February 4th at 1pm EST|
|2-Day Shipping||February 9th at 1pm EST|
|Next Day Shipping||February 10th at 1pm EST|
Standard Shipping: Under the Canopy offers free domestic US ground shipping on all orders. Most orders will ship within 5 business days.
Express Shipping: Domestic customers also have the ability to pay an additional fee for 1 or 2-day shipping. However, at this time, all shippers (i.e. UPS, FedEx, etc.) have suspended guaranteed shipping indefinitely and we advise customers to choose expedited shipping options at their own risk. Orders placed after 1 PM EST will be sent out the following day. Orders received over the weekend or on a federal holiday will be processed for shipment within 24 business hours upon return. All shipments are properly insured at no additional cost to customers.
Easy ReturnsWe stand behind the quality of our products and want you to be fully satisfied with every item that you purchased from UndertheCanopy.com. If you are not fully satisfied with an item you purchased, you may return the item within 60* days for a full refund of the purchase price minus any shipping and handling that may have been charged. All returned products must be in their original condition, unworn, unwashed and with original tags. Items returned with obvious use, makeup, deodorant, perfume, or similar product stains will be subject to refusal and exempt from a refund.
To request a return, please click here. Should you choose to use our return label to ship your product back, an $8 fee will be deducted from your final return refund.
If you have any other question or comments, please send an email to firstname.lastname@example.org that includes your order number, and our Customer Service team will get back to you within 24-48 hours.